Privacy Policy

1. Who We Are

Sam Jackson Roof Repairs Ltd (company number 15953102) is the data controller for this website. Our registered address is Cottingham, HU16 4LU. For data protection questions, email sjroofrepairs@gmail.com.

2. What Data We Collect

When you use our contact form, we collect:

• Your name
• Phone number
• Email address (if provided)
• The service you are interested in
• Your message and any company name

We do not collect payment or financial data through this website.

3. How We Use Your Data

We use your contact details only to respond to your enquiry, provide a quote, arrange a visit, or carry out roofing work. We do not sell or share your data with third parties for marketing purposes.

4. How Data Is Stored

Form submissions are sent securely to our CRM and stored in Firebase (Google Cloud infrastructure). Data is retained only as long as necessary to provide our services and meet legal/tax obligations.

5. Cookies

This website does not use analytics or advertising cookies. Only essential cookies may be used by Firebase Hosting for security and delivery of the site. You can disable cookies in your browser, but the site should still function.

6. Your Rights

Under UK GDPR you have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, email sjroofrepairs@gmail.com.

7. Third-Party Services

This site is hosted on Firebase (Google). Social media links (Facebook, Nextdoor, Local Hull) are subject to the privacy policies of those platforms.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.